FAQ

Yes. We will happily accept purchase orders. Purchase orders must be signed, bona fide documents that specify both a shipping and billing address, PO Number, and all relevant costs, including quantity, part numbers, product prices, shipping and handling, and taxes (if applicable). Requisitions, letters, faxes, or memoranda referencing a purchase order number will not be accepted. To place an order by purchase order we must receive the purchase order by fax, email, or US mail. You may email your purchase order to sales@healthwise.com

Send us your enquiry by either email or fax, we will make you offer soon.

Also, Let me know the destination port so that we can advise you shipping cost accordingly.

The powder form is packed in  paper-drums and two plastic-bags inside. 25kg per drum. The oil form is packed in a food grade plastic drum or accprding to the need of customers.

Generally, Less than 50kg orders will be shipped via door to door international express. More than 50kg order sent by Freight or sea.

Generally speaking, the procedure is usually as follows:

Send us enquiry by either email or fax, and we will make you detailed offer.

After everything is confirmed, We will send you a Pro forma invoice in which our bank information is included.

We will arrange production and effect shipment after receipt of 30% deposit, and we will fax you Bill of lading after shipment,

You're kindly requested to pay the balance as soon as receipt of the fax of Bill of lading,

Full set of original shipping documents will be sent to you by courier after we receive final payment,

Then you can take delivery based on these documents at your port.

Small sample order is acceptable, subject to our final confirmation.

Also, you're kindly requested to pay extra handling cost per small order.